![]() Please keep in mind that you will need to change the From address if you send emails from the ABC User account. With this access, you can do everything the owner can do with the mailbox. Click the the shared mailboxĬlick on the shared mailbox to see the contents. ![]() ![]() You should see the mailbox in the left-hand side of the screen under your mailbox. Please note that it may take a couple of hours for it to sync to the Outlook Desktop Client depending on how big the mailbox is. With Full Access permission given, the mailbox will automatically populate in the Outlook Desktop Client. To check this, in the Exchange Admin portal, make sure the Hide from Address list is not enabled. This is ONLY the case if the user is delegated Send As or Send on Behalf permissions. IMPORTANT NOTE: If the hide mailbox option is On, then the user trying to access the mailbox that you just gave access to will not be able to see it when they try to access it. The user ‘123 User’ has been given Send As or Send on Behalf permissions to the mailbox ‘ABC User’. In this example, we will be logged in as the user ‘123 User’. Open Another Mailbox in Outlook Desktop Client ![]() Refer to the article grant full mailbox permissions in office 365 for complete instructions. To open another user’s mailbox you will need full mailbox permissions to the mailbox.
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